Privacy Policy
AGM Store Builder Privacy Notice
Last Updated: December 2025
1About This Notice
This Privacy Notice provides information on how AGM Store Builder collects and processes your personal data when you visit or use our website, mobile applications, devices, services, social media, online and physical locations, and applications that reference this Privacy Policy. It sets out what we do with your personal data and how we keep it secure and explains the rights that you have in relation to your personal data.
2Who We Are
AGM Store Builder is a Nigerian-focused e-commerce platform that enables SMEs and social sellers to create professional online stores in under 5 minutes. Our platform connects sellers with buyers, providing tools for inventory management, order processing, and instant payments.
This website and/or mobile app is operated by AGM Store Builder. Any personal data provided or collected by AGM Store Builder is controlled by us in accordance with Nigerian data protection laws.
3The Data We Collect About You
Personal data means any information that can be used to identify directly or indirectly a specific individual. We collect your personal data in order to provide tailored products and services and in order to analyse and continually improve our products and services.
You provide us with your personal data when you register your personal details on our website and mobile platforms and transact with the same.
Information You Provide to Us:
- Contact details (such as your name, postal addresses, phone numbers, and email addresses)
- Demographic information (such as your date of birth, age or age range, and gender)
- Online registration information (such as your password and other authentication information)
- Payment information (such as your bank account details for payouts and billing address)
- Information provided as part of online questionnaires (such as responses to any customer satisfaction surveys or market research)
- Competition entries/submissions
- In certain cases your marketing preferences
Information We Automatically Collect:
- Information about your device (such as your PC, tablet or other mobile device)
- Your use of our websites and apps
- Information about your device, operating system, browser, and IP address
- Unique identifiers associated with your device
- Details of web pages that you have visited
- Products you have looked at online (including information about products you have searched for or viewed)
4Cookies and Other Identifiers
A cookie is a small file of letters and numbers that we put on your computer, mobile phone or tablet if you agree. Cookies allow us to distinguish you from other users of our website and mobile applications, which helps us to provide you with an enhanced browsing experience.
For more information about cookies and how we use them, please read our Cookie Policy.
5How We Use Your Personal Data
We use your personal data to operate, provide, develop and improve the products and services that we offer, including:
- Registering you as a new customer or seller
- Processing and delivering your orders or payouts
- Managing your relationship with us
- Enabling you to participate in promotions, competitions and surveys
- Improving our website, applications, products and services
- Recommending/advertising products or services which may be of interest to you
- Complying with our legal obligations, including verifying your identity where necessary
- Detecting fraud and ensuring compliance
6Legal Basis for Processing
Consent
Where you have provided your consent to receive certain marketing from us. You can withdraw your consent at any time.
Legitimate Interests
Where it is necessary for us to understand our customers, promote our services and operate effectively.
Performance of Contract
Where we need to use your contact details and payment information to process your order and deliver products to you.
Compliance with Law
Where we are subject to a legal obligation and need to use your personal data to comply with that obligation.
7How We Share Your Data
We may need to share your personal data with third parties for the following purposes:
In order to deliver products and services purchased on our marketplace, we may be required to provide your personal data to third parties (like delivery partners).
We engage third parties to perform certain functions on our behalf. Examples include fulfilling orders, delivering packages, analyzing data, processing payments, and providing customer service.
We release account and other personal data to other companies and organizations for fraud protection and credit risk reduction, and to comply with applicable law.
8Data Retention
We will take every reasonable step to ensure that your personal data is processed for the minimum period necessary. Your Personal Data may be retained in a form that allows for identification only for as long as:
- We maintain an ongoing relationship with you.
- Your Personal Data is necessary in connection with the purposes set out in this Privacy Notice.
- The duration of any applicable limitation period (i.e., any period during which a person could bring a legal claim against us).
9Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
10Your Legal Rights
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.
You can also lodge a complaint with the Data Protection regulator, the Nigeria Data Protection Commission (NDPC).
11Contact Us
If you have any questions or concerns about this Privacy Notice or wish to exercise your legal rights, please contact the Data Privacy Officer by email at privacy@shopwithagm.com.
We will investigate any complaint about the way we manage Personal Data and ensure that we respond to all substantiated complaints within prescribed timelines.